FAQ
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**1. What paymentmethods do you accept?**
- For now we only accept payment via American Express cards exclusively. The payment would be done directly on our website using SSL and secure connection.
**2. Do you offerinternational shipping?**
- Yes, we ship our martwatches worldwide, ensuring that you can enjoy our products no matter here you are located.
**3. How long doesshipping take?**
- Shipping times may vary depending on your location and the shipping method selected during checkout. We provide estimated delivery times for each option. Usually delivery time take between 10-30 business days but in some cases can take up to 60 business days.
**4. Is shippingfree?**
- Shipping costs may vary based on your location and the chosen shipping method. Please review shipping fees during the checkout process.
**5. What is yourreturn policy?**
- We have a hassle-free return policy. If you are not satisfied with your purchase, please refer to our Returns & Refunds page for detailed information.
**6. Are yoursmartwatches compatible with my device?**
- Our smartwatches are compatible with a wide range of devices, including iOS and Android smartphones. Check the product description for specific compatibility details.
**7. Do yoursmartwatches come with a warranty?**
- Yes, our smartwatches come with a manufacturer's warranty. Please see the product's warranty information for specific details.
**8. How can Itrack my order?**
- After your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.
**9. Can I cancelmy order after it's been placed?**
- Please contact our customer support as soon as possible if you wish to cancel an order. Once the order is processed, we may not be able to cancel it.
**10. Are theprices on your website in my local currency?**
- Prices on our website are displayed in US dollars (USD). Currency conversion rates may apply based on your payment method and location.
**11. Do you offerdiscounts for bulk orders?**
- We may offer discounts for bulk orders or special promotions from time to time. Please check our website for the latest deals and discounts.
**12. How do I setup and use my smartwatch?**
- Each smartwatch comes with a user manual that provides step-by-step instructions for setup and use. You can also find helpful resources on our website.
**13. Are yoursmartwatches waterproof?**
- Many of our smartwatches are water-resistant, but the level of water resistance varies by model. Refer to the product pecifications for details on water resistance.
**14. Do you offertechnical support?**
- Yes, our customer support team is available to assist you with any technical questions or issues you may encounter with your smartwatch.
**15. Can Iexchange my smartwatch for a different model or color?**
- Our exchange policy allows for product exchanges within a specified timeframe. Please refer to our Returns & Exchanges page for details.
**16. Are yourproducts genuine and authentic?**
- Yes, we guarantee that all our products are genuine and authentic, sourced directly from reputable manufacturers.
**17. What should Ido if my smartwatch is damaged upon delivery?**
- If your smartwatch arrives damaged, please contact our customer support immediately to initiate a return or exchange.
**18. How do Iupdate the software on my smartwatch?**
- Software updates for your smartwatch can typically be done through the associated mobile app. Refer to the user manual for specific instructions.
**19. Can I extendthe warranty on my smartwatch?**
- Some extended warranty options may be available for purchase. Please check our warranty extension offerings for details.
**20. How can Icontact your customer support?**
- You can reach our customer support team through the contact information provided on our Contact Us page. We are here to assist you with any inquiries or concerns.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We are dedicated to providing you with the best possible shopping experience for smartwatches and related products.